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Rapid Stability Incorporated -
Provides custom software applications and solutions for customer service, help desk, CRM, security analysis with implementation and network marketing. Company profile, products and services. Contacts.
http://www.rapidstability.com/ FrontRange Solutions -
Customer-centric software for the mid-market, including the HEAT help-desk and the GoldMine CRM platform.
http://www.frontrange.com.au/ Square Systems Ltd - Opinion-8 -
Offers automated customer survey system that provides real-time feedback and verbatim comments about customer service or employee satisfaction. Research methodologies include post contact IVR telephone, web and email questionnaires.
http://www.opinion-8.co.uk/ Aestiva -
Web-based solutions including help tickets, knowledge base, contact management, and email management.
http://www.aestiva.com Actricity -
Offers web-based software to manage customer relationship and networking the CRM processes in sales, marketing and service.
http://www.actricity.com/ Witness Systems -
Supplies customer relationship management solutions. Focusing on customer service processes, and workforce performance. Training and consulting services. News, partners.
http://www.witness.com/ CScontact -
Offers an online service that allows to create and maintain a constant contact with clients, staff and associates (no website required).
http://www.cscontact.com/ Castle CRM -
Providers of CRM data integration solutions. Resource library, list of clients. Contacts.
http://www.acastle.com/ Blue Tahiti Software Ltd -
Provider of analytical CRM systems. Innovative companies use our software to slash sales and marketing costs. News and events. Contacts.
http://www.bluetahiti.com/ InterFAQs -
Featured automated FAQ system and knowledge base software. List of features, demo.
http://www.interfaqs.com/ CRM Technologies Ltd. -
Offering consultancy, design, programming, integration and training services, including relationship management solutions. News and contact details.
http://www.crmtechnologies.com/ Q-go -
Customer communications software based on natural language technology.
http://www.q-go.com/ PhaseWare, Inc. -
Offers customer service application suite that consists of incident and knowledge management, customer web self-service, and business event management tools that automate the incident resolution process.
http://www.PhaseWare.com/ ResponseTek Networks Corp. -
Provides customer experience management solutions. Areas of expertise. Services offered. Contacts.
http://www.responsetek.com/ CRM4Insurance -
Adding CRM and business workflow automation for customer service oriented enterprises to improve the corporate performace.
http://www.crm4insurance.com/ Precision -
Developer of help desk solutions.
http://www.pcaonline.com/ Satmetrix Systems -
Software and services company focused on customer experience management.
http://www.satmetrix.com/ Aexis -
Distributor and integrator in the Benelux and France of Advanced Business Intelligence solutions, which comprise corporate performance management, olap, crm, data warehousing and web applications.
http://www.aexis.com/ Cloudgate, Ltd. -
Two-way customer communication platform allows companies to create services and marketing campaigns that coordinate multiple channels.
http://www.cloud-gate.com/ CRM Software Solutions -
Provides information about customer relationship management for businesses.
http://www.crmsoftwaresolutions.info/ Knowledge Base -
Multi-user system enhances self-service customer support, help desk operations, and document management applications.
http://www.knowledgebase.net Knova -
Knowledge-empowered customer service applications that automate the problem/resolution process and make it easy for customers to find information on a firm's site.
http://www.knova.com Simon Dutton Associates Ltd -
Products and services information. Features Paritor Software for the education sector: EnsembleXP.Net and SOLO.
http://www.paritor.com/ Skywire Software -
Customer service applications consisting of knowledge management, web self-service, and desktop discovery tools that automate the problem resolution process.
http://www.skywiresoftware.com/ Querybot Systems -
Automated knowledge base and interactive FAQ systems intended for small businesses.
http://www.querybot.com/ RaiderCSS -
Provides real time web based Java customer support software and live help solutions.
http://www.raidercss.com/ Ransys Ltd. -
Offers enterprise feedback management system that enables medium and large sized intensive service organizations to monitor and improve customer satisfaction, retention, and loyalty by collecting customers’ feedback.
http://www.ransys.com/ ScandiaCom -
Web based customer service database solutions for the high-end equipment manufacturers. Automated escalation process and failure analysis reporting capabilities.
http://www.scandiacom.com Transversal Corporation Ltd -
Offers call centre knowledge management solutions. List of products. Contacts.
http://www.transversal.com/ SupportSentry -
Provides hosted, cost effective web-based customer service software. Some features include knowledge bases, email handling, and multiple site capabilities.
http://www.supportsentry.com/ The Service Manager - TSM -
Provides a job logging, dispatch and invoicing solution. Includes time sheets, stock control, maintenance contracts. Company profile, contacts.
http://www.theservicemanager.com/ eAssist -
Customer care software and services that enable companies to provide service by responding to incoming customer requests over any communication channel.
http://www.eassist.com/ LiveWire Logic -
Developers of RealDialog automated customer service solution for sales and support queries.
http://www.realdialog.com/index.html CustomerFAQs Solutions Ltd. -
Provides an online customer service support solution and web-based helpdesk, including knowledge base, call tracking, Dynamic FAQ, email management, live chat, and surveys. Demo. News. Contacts.
http://www.customfaqs.com/ Tree Management Systems, Inc. -
Customer management software for tree, lawn, and landscape companies.
http://www.turftree.com/ Practical Solutions Inc. -
Offers a software package for service industry companies.
http://www.theservicesolution.com/ Chordiant Software -
Business process automation and customer service applications. Includes products, services, and clients.
http://www.chordiant.com/home.html Orasi Software, Inc. - IdeaScope -
Features customer feedback management system to capture, monitor, and prioritize customer feedback. Also collect ides, comments, and suggestions.
http://www.ideascope.com/ QueueVision Inc. -
Specializes in the development of customer relationship management (CRM) and business process management (BPM) solutions for the healthcare industry. Company profile, products and contacts.
http://queuevision.com/ Respond UK Plc -
Features complaints, feedback and customer service software solutions. List of services, case studies. Contacts.
http://www.respond-uk.co.uk/ ViewsCast -
Offers software solutions that provides real-time results to your customer or employee satisfaction, opinion, and preference surveys through a standard web browser. Online demo, contacts.
http://www.synovate.com/viewscast/ Ulysses CRM -
Developer of service-centric customer relationship management and facilities management software packages for small and medium companies.
http://www.qms-software.com Vuechat -
Web-based customer service solutions with webcam video.
http://www.vuechat.com/ Medallia -
Provides turnkey customer feedback solutions. Product details, and company news.
http://medallia.com/ Charter Continuum -
Customer relationship management with software for handling customer feedback ensuring customer retention.
http://www.charter-uk.com
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